Your back office,
staffed for 48% less — without cutting care.
Dedicated offshore staff for intake & scheduling — for practices squeezed by falling reimbursement rates. Healthcare-trained, working inside your systems, live in less than a week.
Reimbursement rates fell. Your overhead didn’t.
New York Medicaid cut the main ABA therapy rate by about a third — from roughly $77 to $58 an hour — and practices across the country are bracing for more. Clinical care can’t be offshored. Your intake, authorizations, and billing can.
The New York Medicaid ABA rate drop between 2025 and 2026 — now among the lowest in the nation. Providers are closing panels and freezing hires.
What one replaced back-office seat saves per year versus a fully loaded US hire — money that goes straight back into care.
Every day a child waits for a first session is billable time lost. Faster intake and authorizations recover revenue that rate cuts took away.
One seat. The whole admin pipeline.
Each seat is one full-time, dedicated employee — 40 hours a week, working your SOPs inside your software. Not a shared pool, not a call center.
Intake & scheduling
Referral entry, parent phone intake, appointment scheduling, and reminders — so new families get to a first session in days, not weeks.
Eligibility & benefits verification
Real-time eligibility checks and benefits verification before the first session — fewer surprises, fewer write-offs.
Prior authorizations
Submission, tracking, and renewals on the payer’s clock. We watch expirations so no unit of authorized care gets left unbilled.
Claims & denial work
Claim submission, payment posting, and denial follow-up with an audit trail on every submission — tracked on first-pass acceptance.
From kickoff to productive in less than a week.
Start with one seat or a team. Month-to-month after your first term. Scale up or down as your caseload changes.
Scope the role
We map the exact tasks your seat owns — intake, auths, claims, or all three — and write the SOP with you, using your forms and your software.
Days 1–2Meet your hire
We recruit and vet to your spec, you approve the person, and they complete healthcare privacy training before touching a single record. Named individual logins only.
Days 3–4Work your queue, report monthly
Your seat works inside your systems under your direction. You get a monthly scorecard: days to first session, first-pass acceptance, denial rate, auth turnaround.
Day 5 onwardNamed, trained, and yours.
Every seat is a named, full-time employee — healthcare-trained, English-fluent, and working your SOPs like part of the practice.
Simple per-seat pricing. No surprises.
One price covers the person, the management, the secure workspace, and the replacement guarantee. Compare it honestly against what an in-house hire really costs.
See your savings
Slide to your team size. Compared against fully loaded US hires at roughly $58,000 each.
One full-time dedicated employee · 40 hrs/week · 52 weeks · billed month-to-month in advance
- Dedicated named employee, not a shared pool
- Privacy training before day one, safeguards in place
- Team lead, QA, and secure workspace included
- Free replacement if your seat turns over
- Monthly performance scorecard
No long-term contracts. No recruiting fees. Month-to-month — cancel anytime.
Built to pass your payer and audit reviews.
Remote access to patient data works only with the right controls. We set those up before your seat’s first day, so you can say yes to your compliance team and your MCOs.
Straight answers.
Who is this for?
ABA and behavioral health practices — from single-site clinics to multi-site operators — that want to protect margins as reimbursement rates fall, without cutting clinical quality or adding headcount headaches.
What happens if my seat quits?
We replace them at no extra cost within an agreed number of days, and we overlap-train the replacement on your SOPs so the handoff is short. Turnover risk moves from your balance sheet to ours.
Why not just use software for eligibility and claims?
Use it — we work inside whatever tools you have. But software doesn’t call a parent back at 7pm, chase a missing document, or work a denial until it pays. The software runs faster with a dedicated person driving it.
Can we start small?
That’s the point. One seat, 60 days, with agreed success metrics — days from referral to first session, first-pass claim acceptance, denial rate, and authorization turnaround. If the numbers don’t move, you walk.
Rate cuts are the new normal. Your cost base doesn’t have to be.
Tell us your caseload and your bottlenecks. We’ll scope a seat — or a team — and show you the savings line by line.